Just received a phone call that wanted to talk to "management".
John and Diane Moore of Rowlett just oozed appreciation and thankfulness for Joe. What they said was:
"We have two units that are ten years old and will need to be replaced sometime soon. However, we had 3 or 4 other companies come out and give us estimates - gave us a song and dance - and said they needed to be replaced for about $8500.
Joe came out, was here right on time, he evaluated the situation, looked inside , looked outside, and just left around 10:30. He was incredible, he was polite, concerned, completely repaired the system, ran a new wire, revved up the system and only charged $278.
This man deserves a pat on the back!!! When we replace the unit, we will definitely be calling Washburn!!"
There you go!!!! Joey is the best!!!
Annie Farr
Account Executive
KAAM Radio - Legends 770